Terms and Conditions | Fast Visual Agency

1. Introduction and Acceptance

These Terms and Conditions ("Terms") constitute an agreement between Fast Visual Agency LLC ("Fast Visual Agency," "Company," "we," "our," or "us") and the individual or entity purchasing or using our services ("Client," "Customer," or "you").

These Terms govern the use of https://www.fastvisualagency.com and services offered by Fast Visual Agency.

Our services include:

Graphic Design
Express Graphic Design
Logo Design
Brand Identity Development
Website Design and Development
E-commerce Website Development
Custom Web Applications
Mobile Application Development
UI/UX Design
Community Management
Social Media Content Creation
Marketing and Creative Services
Printing and Packaging Design
Website Maintenance
Technical Support
Bizlaunch Business Startup Services
Other agreed professional services

By affirmatively accepting these Terms during checkout, signing an agreement, accepting an applicable proposal, or otherwise expressly agreeing to them, you consent to the applicable contractual conditions.

If you act on behalf of a company or organization, you represent that you have authorization to bind that entity.

If a separately signed agreement conflicts with these Terms, the specific signed agreement will control for that project.

Nothing in these Terms eliminates consumer or statutory rights that cannot legally be waived.

2. Quotes, Proposals, and Scope of Work

2.1 Project Scope

Each project will be governed by its accepted quotation, proposal, invoice, service description, or written agreement.

The scope should identify applicable:

Deliverables
Pricing
Payment schedule
Estimated timeline
Revision allowance
Technical requirements
Third-party costs
Ownership or licensing arrangements
Additional project-specific conditions

Services outside the approved scope are not automatically included.

2.2 Scope Changes

Any substantial changes to approved project requirements may require a written change order, additional payment, or revised timeline.

Fast Visual Agency will communicate additional charges before proceeding with paid out-of-scope work.

2.3 Project Acceptance

Fast Visual Agency reserves the right to accept or decline proposed projects before work begins.

If payment has been collected for a project that Fast Visual Agency declines to accept, payments for services that will not be provided will be refunded as required by the applicable agreement and law.

2.4 Estimates

Quoted project timelines are estimates unless an express delivery deadline is specifically confirmed in writing.

3. Pricing and Payment Terms

3.1 Pricing

Prices are quoted in U.S. dollars unless otherwise stated.

Pricing is based on the agreed scope, complexity, deliverables, and timing.

Taxes and applicable third-party charges will be disclosed when required.

3.2 Payment Requirements

Fast Visual Agency may require full payment, a deposit, or milestone payments.

The required payment arrangement will be disclosed before the customer confirms the order.

3.3 Final Payments

Unless otherwise agreed, final delivery, website transfer, source-file release, or other contracted handover may be conditioned on full payment.

3.4 Late Payments

Failure to pay an invoice when due may result in suspension of work or services, subject to applicable law and contractual notice requirements.

Late fees will apply only where expressly agreed and legally permitted.

3.5 Third-Party Financing

Payments made through financing or installment services such as Klarna, Affirm, or other providers may be subject to additional agreements between the customer and that provider.

Fast Visual Agency's refund policy remains subject to applicable law and the relevant payment and financing arrangements.

4. Deposit and Nonrefundable Payment Policy

4.1 Deposits

Certain services require an upfront deposit to reserve resources and initiate project work.

The deposit amount will be identified before payment.

4.2 When Work Begins

Project work begins when Fast Visual Agency starts performing services specific to an accepted project.

Such activities may include:

Discovery and consultation performed for the project
Project research
Creative strategy
Brand development
Concept creation
Sketching or design work
Website planning
UI/UX development
Coding
Content development
Technical configuration
Production preparation

Work may begin before the customer receives an initial draft or visible deliverable.

4.3 Nonrefundable Deposits

IMPORTANT: Once work has started on an accepted project, the deposit is nonrefundable to the extent permitted by applicable law and the agreed project terms.

The deposit may be retained for work performed, project-specific resources reasonably committed, agreed reservation costs, and other lawful charges.

The amount retained must be consistent with the parties' agreement and applicable law and must not operate as an unlawful penalty.

Any portion required to be refunded by law or the agreement will be refunded.

4.4 Cancellation Before Work Begins

Customers who cancel before work begins may be entitled to a refund, subject to appropriately disclosed and lawful reservation charges or third-party expenses.

4.5 Additional Amounts Due

If the value of completed work and authorized expenses exceeds the deposit, the customer may remain responsible for additional amounts due under the agreement.

4.6 Company Nonperformance

The nonrefundable-deposit provision does not eliminate remedies for material nonperformance, breach of contract, or other legally protected customer rights.

5. Express Design Services — 24-Hour Delivery

5.1 Express Service Description

Fast Visual Agency offers 24-hour Express Design for certain eligible creative projects.

Examples may include:

Promotional flyers
Event flyers
Social media graphics
Digital advertisements
Invitations
Simple promotional materials
Other expressly approved designs

Not all services qualify for express delivery.

5.2 Express Order Confirmation

Express delivery applies only when Fast Visual Agency expressly accepts the project as a 24-hour Express Design order.

A standard order does not automatically qualify for 24-hour delivery.

5.3 Starting the 24-Hour Timeline

The 24-hour period begins only after all required conditions have been satisfied:

Fast Visual Agency accepts the express order.
The required payment is received.
The customer provides a complete design brief.
All necessary text, images, logos, and supporting materials are received.
Required approvals have been provided.

For an accepted 24-hour service, the delivery period means 24 consecutive hours from confirmed commencement unless the order explicitly states a different calculation.

5.4 What the Deadline Covers

Unless otherwise agreed in writing, the express deadline applies to the agreed initial design or initial deliverable.

The 24-hour period does not automatically include additional revision rounds, new design concepts, print production, or physical delivery.

5.5 Customer Delays

The deadline may be adjusted when the customer:

Provides incomplete information
Changes the design brief
Delays approvals
Submits materials late
Requests new deliverables
Does not respond to necessary project questions

Fast Visual Agency will communicate material adjustments.

5.6 Express Fees

An express surcharge may apply.

Any applicable surcharge must be disclosed and accepted before payment.

Express fees attributable to work already performed or resources reasonably committed may be nonrefundable to the extent permitted by applicable law.

5.7 Cancellation After Commencement

If the customer cancels after work has started, the applicable nonrefundable deposit and earned express fees may be retained under these Terms and applicable law.

5.8 Missed Express Deadlines

If Fast Visual Agency fails to meet an expressly confirmed express deadline for reasons within its reasonable control, the customer may request an appropriate remedy.

Such remedy may include:

An agreed revised delivery date
Adjustment of the rush surcharge
Refund of the applicable rush surcharge
Another appropriate contractual or legally required remedy

A delayed deadline does not automatically eliminate payment obligations for properly completed services, nor does it eliminate legally available remedies.

5.9 Limitations

Express Design does not include unlimited revisions, additional concepts, printing, or shipping unless expressly included in the order.

6. Graphic Design, Branding, and Logo Services

6.1 Deliverables

Deliverables are limited to those described in the approved package or proposal.

6.2 Creative Concepts

The number of initial concepts is determined by the purchased service.

Additional concepts may incur extra charges.

6.3 Revisions

A revision means a reasonable modification of an existing concept within the agreed design direction.

Revisions do not automatically include:

Completely new concepts
Changes to a different design style
Additional formats or assets
New project requirements
Complete redesigns

6.4 Revision Allowances

The number of included revision rounds must be stated in the purchased package or agreement.

If the package does not specify the number, the parties must confirm the revision allowance before work begins.

A request containing multiple related changes may be treated as one revision round when submitted together.

Additional revisions will require customer approval of any applicable fee.

6.5 Final Design Approval

Customers must carefully review spelling, dates, contact information, product information, and other content before approving final files.

Fast Visual Agency remains responsible for correcting errors attributable to its failure to follow the approved brief or agreed specifications.

6.6 Creative Preferences

Subjective dissatisfaction or a change in personal preference does not automatically entitle the customer to a refund after substantial work has been performed.

Customers retain all remedies required by law or the applicable agreement.

7. Website Design and Development

7.1 Scope

Website services may include design, development, e-commerce, booking systems, integrations, content management, and agreed functionality.

7.2 Client Materials

Customers must supply required information and authorized access to relevant systems.

7.3 Third-Party Services

Projects may use Wix, Shopify, WordPress, hosting providers, domain registrars, payment processors, plugins, and other services.

These providers operate under their own terms.

7.4 Hosting and Domain Ownership

Unless otherwise agreed, domain names and hosting services purchased by the customer remain under the customer's control.

If Fast Visual Agency purchases or manages a domain on the customer's behalf, ownership, registration details, fees, and transfer procedures must be specified in the agreement.

7.5 Website Transfer

Final website transfer or handover will occur according to the accepted agreement and payment conditions.

7.6 Content and Data

Customers are responsible for providing lawful and accurate website content.

The parties must separately identify any regulatory or technical requirements involving sensitive or regulated data.

7.7 SEO Results

Fast Visual Agency does not guarantee specific search rankings, traffic levels, lead volume, or revenue.

7.8 Post-Launch Support

Post-launch maintenance, content updates, upgrades, and technical support are included only when specified in the purchased package or agreement.

8. Custom Web and Mobile Applications

8.1 Development Scope

Application development may include custom websites, business dashboards, mobile apps, web applications, booking systems, marketplaces, integrations, and automation tools.

8.2 Project Milestones

Development may be divided into planning, design, development, testing, deployment, and handover phases.

8.3 Change Requests

Additional features and substantial changes may require new fees and revised delivery dates.

8.4 Testing and Acceptance

Clients must test agreed functionality and report identified defects according to the applicable project acceptance procedure.

Fast Visual Agency will address reproducible defects caused by failure to meet the agreed specifications, subject to the agreement and applicable law.

8.5 App Store Publication

Apple App Store and Google Play Store approval is controlled by those platforms.

Fast Visual Agency cannot guarantee publication or continued listing.

8.6 Third-Party APIs

Third-party services, APIs, hosting platforms, and software components may change or become unavailable.

8.7 Source Code

Source code, repositories, reusable components, and technical documentation will be transferred or licensed only as described in the project agreement.

8.8 Regulatory Compliance

Unless expressly contracted, Fast Visual Agency does not provide formal compliance certification for regulated systems, including healthcare, financial, or other sensitive-data applications.

Any required legal, security, or compliance assessment must be separately arranged.

9.1 Services

Community Management may include:

Content planning
Graphic design
Social media content
Captions
Scheduling
Account management
Reporting
Other services described in the purchased plan

9.2 Unlimited Design Plans

Where a plan advertises unlimited design requests, that term means customers may submit ongoing requests within the defined subscription scope.

It does not mean unlimited simultaneous production or guaranteed immediate completion.

Any simultaneous-request limits, turnaround expectations, and exclusions must be disclosed in the plan description before purchase.

9.3 Client Approval

Customers are responsible for supplying accurate brand information and providing necessary approvals.

9.4 Advertising Costs

Paid advertising budgets and platform charges are separate from management fees unless expressly included.

9.5 Performance

Fast Visual Agency does not guarantee followers, views, engagement, leads, conversions, or sales.

9.6 Platform Restrictions

Social media accounts remain subject to the policies of the relevant platforms.

Fast Visual Agency is not liable for independent platform actions except to the extent caused by its own breach or legally actionable conduct.

10. Bizlaunch Business Startup Services

10.1 Program Scope

Bizlaunch may include business formation assistance, brand identity, website development, business cards, digital tools, and other agreed startup services.

10.2 Government Charges

Filing fees, permits, registration charges, licensing, and other government expenses are separate unless expressly included.

10.3 Customer Responsibilities

Customers must provide accurate information and approve required applications.

10.4 Government Decisions

Government approval, business name availability, licensing outcomes, and processing times are not guaranteed.

10.5 Professional Advice

Fast Visual Agency is not a law firm, accounting firm, or financial advisory institution.

We provide general administrative and creative assistance, not regulated legal, tax, or financial advice.

Customers requiring professional legal, accounting, or financial guidance should consult appropriately licensed professionals.

10.6 Business Outcomes

Fast Visual Agency does not guarantee profitability, financing, approvals, or business success.

11. Printing, Packaging, and Physical Materials

11.1 Specifications

Print orders are based on approved dimensions, quantities, materials, finishes, and other specifications.

11.2 Proof Approval

Clients must review and approve final proofs before production.

11.3 Color Variation

Reasonable color differences may occur between screens and physical products.

11.4 Production Errors

Documented production errors will be evaluated under the applicable agreement and law.

Appropriate remedies may include correction, reprinting, or refund.

11.5 Shipping

Shipping timelines and third-party carrier performance may affect delivery.

Fast Visual Agency remains responsible for its own contractual obligations and applicable consumer protections.

12. Subscription and Recurring Billing Terms

12.1 Recurring Services

Some Fast Visual Agency services operate through recurring subscriptions.

12.2 Clear Billing Disclosures

Before enrollment, the customer must be informed of:

Subscription price
Billing frequency
Automatic renewal terms
Included services
Additional charges
Any minimum commitment
Cancellation method
Applicable refund restrictions

12.3 Authorization

Recurring billing requires the customer's affirmative authorization.

12.4 Cancellation

Customers may cancel according to the disclosed plan terms through an available account-management feature or by contacting contact@fastvisualagency.com.

Any cancellation mechanism required by applicable law must be provided.

12.5 Renewal

Unless the plan specifies otherwise, subscriptions renew according to the billing schedule disclosed during checkout.

12.6 Effect of Cancellation

Cancellation ordinarily prevents future renewal charges after its effective date.

Rights to refunds for an existing paid period depend on the accepted terms and applicable law.

12.7 Price Changes

Customers will receive legally required notice of subscription price changes and any renewed consent will be obtained where required.

12.8 Billing Records

Subscription authorizations and cancellation records should be maintained in accordance with applicable legal requirements.

13. Project Cancellation and Refunds

13.1 Cancellation Requests

Customers may request cancellation in writing to contact@fastvisualagency.com.

13.2 Before Work Begins

Refunds for projects canceled before commencement will be handled according to the accepted agreement, lawful disclosed charges, and applicable law.

13.3 After Work Begins

Deposits become nonrefundable once work starts, to the extent permitted by the agreed terms and applicable law.

The Company may retain amounts attributable to work performed, project resources reasonably committed, and other agreed lawful charges.

13.4 Completed Projects

Completed custom services generally are not eligible for discretionary refunds based solely on a change of preference.

This does not remove remedies for defective work, breach, or other legally protected claims.

13.5 Cancellation by Fast Visual Agency

If Fast Visual Agency terminates a project without customer fault, the Company will provide an accounting and refund amounts owed for unperformed services.

13.6 Refund Processing

Approved refunds will be issued through an appropriate payment method in accordance with payment-provider rules and applicable law.

13.7 No Automatic Forfeiture of Unearned Amounts

These Terms do not authorize Fast Visual Agency to retain payments as an unlawful penalty or retain amounts that must legally be refunded.

14. Chargebacks and Payment Disputes

14.1 Billing Concerns

Customers are encouraged to contact Fast Visual Agency promptly regarding billing errors, duplicate charges, or disputes.

14.2 Payment Disputes

Customers retain their legal rights to dispute unauthorized or improper charges through their financial institution or payment provider.

Nothing in these Terms restricts legally protected chargeback rights.

14.3 Dispute Documentation

Fast Visual Agency may provide relevant transaction records, customer approvals, invoices, service agreements, delivery confirmations, and other lawful evidence when responding to a payment dispute.

14.4 Fraudulent Transactions

Fast Visual Agency may investigate suspected fraudulent transactions and take lawful protective action.

14.5 Outstanding Balances

A payment dispute does not automatically eliminate an otherwise valid contractual debt.

However, no amount will be charged or pursued contrary to applicable consumer protection laws or payment-network rules.

15. Project Timelines and Customer Inactivity

15.1 Customer Cooperation

Customers agree to provide necessary materials, feedback, and approvals within reasonable timeframes.

15.2 Project Delays

Failure to provide necessary information may result in a revised timeline.

15.3 Inactive Projects

If a customer does not respond to necessary project communications for 30 consecutive calendar days, Fast Visual Agency may place the project on hold after providing written notice.

15.4 Extended Inactivity

If inactivity continues for 60 consecutive calendar days, Fast Visual Agency may notify the customer that the project is eligible for administrative closure.

Before closing the project, the Company will provide a final written notice and reasonable opportunity to respond.

These periods apply unless a separately agreed project schedule provides otherwise.

15.5 Reactivation

Reactivation may require an updated timeline, renewed scope review, or additional fees where disclosed and agreed.

15.6 Financial Settlement

Project inactivity does not automatically result in forfeiture of all amounts paid.

Completed work, agreed charges, and remaining unearned amounts will be handled under the agreement and applicable law.

16. Revisions, Approval, and Final Acceptance

16.1 Revision Requests

Revisions must remain reasonably within the agreed project scope.

16.2 Consolidated Feedback

Customers are encouraged to provide organized feedback to avoid unnecessary delays.

16.3 Final Approval

Final approval means the customer confirms that the presented deliverable meets the agreed requirements, subject to any identified exceptions.

16.4 Additional Changes

Requests after final approval may require additional payment unless they involve correction of an error for which Fast Visual Agency is responsible.

16.5 Acceptance Does Not Remove Legal Rights

Final approval does not eliminate legal remedies for concealed defects, material nonperformance, or other nonwaivable rights.

17. Post-Delivery Support and Warranties

17.1 Support Scope

Support, maintenance, warranty coverage, and response times will be defined in the purchased package or project agreement.

17.2 Defect Correction

Fast Visual Agency will review documented defects relating to failure to meet the agreed project specifications.

17.3 Exclusions

Unless otherwise agreed, ongoing support does not automatically include:

New features
Redesigns
New pages
New integrations
Additional marketing campaigns
Content expansion
Updates required by independently changed third-party platforms
Problems caused by unauthorized customer modifications

17.4 No Lifetime Support Guarantee

One-time project fees do not include unlimited or lifetime technical support unless explicitly stated.

17.5 Statutory Rights

Nothing in these support conditions excludes warranties or remedies that cannot legally be waived.

18. Intellectual Property and Copyright

18.1 Client Materials

Customers retain ownership of materials they lawfully provide.

They authorize Fast Visual Agency to use those materials to perform the contracted services.

18.2 Agency Intellectual Property

Fast Visual Agency retains ownership of its preexisting intellectual property, reusable design resources, templates, methods, tools, code libraries, and proprietary processes unless expressly transferred.

18.3 Final Deliverables

Full payment may be a condition of an agreed transfer.

18.4 Copyright Assignment

Where the parties intend to transfer copyright ownership, they will execute an appropriate written assignment signed by the relevant rights holder or authorized agent, satisfying applicable law.

These Terms do not automatically transfer copyright in every deliverable.

18.5 Working Files

Editable Photoshop, Illustrator, InDesign, Figma, Canva, code, or other source files are included only when the agreement expressly provides for their delivery.

18.6 Third-Party Assets

Fonts, stock imagery, software libraries, plugins, templates, and other licensed materials remain subject to applicable third-party terms.

18.7 Unused Concepts

Unused proposals, rejected designs, preliminary concepts, and other unassigned materials remain with their lawful rights holders.

18.8 Trademarks

Fast Visual Agency does not guarantee that a proposed brand name or logo qualifies for trademark registration or does not conflict with third-party rights.

Trademark searches, legal clearance, and registration are not included unless expressly arranged through qualified professionals.

19. Portfolio and Publicity Rights

19.1 Portfolio Display

Fast Visual Agency may request permission to present completed projects in its portfolio, social media, case studies, or marketing materials.

19.2 Confidentiality

The Company will not intentionally publish confidential client information without a lawful basis or authorization.

19.3 Customer Permissions

Any express portfolio permissions or restrictions in a signed project agreement will govern the use of the relevant materials.

19.4 Third-Party Rights

Portfolio displays remain subject to applicable intellectual property and privacy rights.

20. Artificial Intelligence and Automated Tools

20.1 Use of AI

Fast Visual Agency may use artificial intelligence, automation, and other professional technologies in its creative and technical workflows.

20.2 Customer Information

Customer information will be handled according to our Privacy Policy and any applicable confidentiality agreement.

20.3 AI-Generated Content

Some AI-assisted material may have copyright, licensing, originality, or other legal limitations.

Fast Visual Agency does not guarantee exclusive copyright protection for AI-generated material where such protection is unavailable under applicable law.

20.4 Human Review

AI-assisted outputs may be reviewed and modified as appropriate for the service.

20.5 Specialized Requirements

Customers requiring specific AI restrictions, proprietary model arrangements, or data-processing safeguards should disclose those requirements before entering the agreement.

21. Third-Party Platforms, Accounts, and Licenses

21.1 External Platforms

Services may depend on independent platforms such as Wix, Shopify, WordPress, Adobe, Canva, hosting services, payment processors, and app stores.

21.2 Independent Terms

Customers may be required to accept separate third-party terms and privacy policies.

21.3 Account Ownership

The project agreement should identify who owns, administers, and pays for relevant third-party accounts.

21.4 Credentials

Customers should use secure methods to grant authorized access and should not send sensitive credentials through unsecured forms.

21.5 Third-Party Changes

External providers may modify pricing, APIs, features, or availability.

Fast Visual Agency is not responsible for independent third-party actions except to the extent liability arises from the Company's own breach or actionable conduct.

22. Customer Representations and Responsibilities

Customers represent that:

They have legal authority to purchase the requested services.
Information supplied is accurate to the best of their knowledge.
They have permission to use submitted materials.
They will not direct Fast Visual Agency to perform unlawful activities.
They will provide necessary approvals and access.
They will make agreed payments.

Customers are responsible for verifying industry-specific requirements, advertising claims, regulatory disclosures, and business-specific legal obligations unless expressly included within the contracted professional services.

23. Confidentiality and Data Protection

23.1 Confidential Materials

Each party agrees to take reasonable measures to protect confidential information received in connection with a project.

23.2 Permitted Disclosure

Confidential information may be shared with authorized contractors, professional advisers, or service providers when reasonably necessary for performance and subject to appropriate obligations.

23.3 Exclusions

Confidential information does not include information lawfully public, independently developed without misuse, or lawfully obtained without confidentiality restrictions.

23.4 Legal Requests

Disclosure may be made when required by applicable law or lawful legal process.

23.5 Privacy Policy

Personal information is handled according to:

https://www.fastvisualagency.com/privacy-policy

24. Warranties and Limitations of Liability

24.1 Professional Standard

Fast Visual Agency agrees to perform contracted services with reasonable professional care and skill.

24.2 No Guaranteed Commercial Results

Unless expressly provided in writing, Fast Visual Agency does not guarantee particular sales, followers, leads, search rankings, funding approval, or other commercial outcomes.

24.3 Liability Limitations

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages arising from a service agreement, except as otherwise required by law or specified in a signed agreement.

24.4 Liability Cap

To the maximum extent permitted by law, Fast Visual Agency's aggregate liability arising from a particular service agreement will not exceed the total amount paid or payable to Fast Visual Agency under that agreement.

24.5 Exceptions

These limitations do not apply to liability that cannot legally be limited, including applicable claims involving fraud, willful misconduct, or other nonwaivable statutory rights.

24.6 Customer Remedies

Nothing in these Terms eliminates remedies that are mandatory under applicable law.

25. Indemnification

25.1 Customer-Provided Materials

To the extent permitted by law, the customer agrees to defend and indemnify Fast Visual Agency against third-party claims arising from materials supplied by the customer that infringe intellectual property rights, violate applicable law, or exceed permissions represented by the customer.

25.2 Agency Responsibility

This provision does not require the customer to indemnify Fast Visual Agency for claims resulting from the Company's own negligence, misconduct, breach, or unlawful conduct.

25.3 Claim Handling

The party requesting indemnification must provide reasonably prompt notice and cooperate in the defense of the claim.

No settlement imposing obligations on the other party may be made without any consent required by the applicable agreement or law.

26. Force Majeure

Neither party will be liable for delays caused by extraordinary circumstances beyond its reasonable control, including natural disasters, major infrastructure failures, governmental restrictions, or similar events, except for obligations and remedies that cannot legally be excused.

The affected party must communicate material delays and take reasonable steps to reduce their impact.

If such an event makes completion impracticable for an extended period, the parties will address termination, completed work, and unearned payments according to applicable law and the agreement.

27. Dispute Resolution and Governing Law

27.1 Good-Faith Resolution

Customers are encouraged to contact Fast Visual Agency to seek a reasonable resolution before initiating formal proceedings.

Email: contact@fastvisualagency.com

27.2 Optional Mediation

The parties may mutually agree to mediation before litigation.

Mediation is not mandatory unless separately agreed in an enforceable written agreement.

27.3 Governing Law

These Terms are governed by Indiana law, except where mandatory laws of another jurisdiction apply.

27.4 Jurisdiction

Disputes may be brought before courts having appropriate jurisdiction in Indiana, subject to mandatory consumer protection and jurisdictional rules.

27.5 No Waiver of Mandatory Rights

These Terms do not prevent customers from pursuing claims or remedies that cannot legally be restricted.

28. General Contract Provisions

28.1 Entire Agreement

These Terms, together with the applicable accepted proposal, statement of work, invoice terms, and signed agreements, constitute the parties' agreement concerning the covered services.

28.2 Order of Precedence

In the event of direct conflict, a separately signed project agreement controls over these general Terms.

28.3 Severability

If a provision is found unenforceable, the remaining provisions continue to apply to the extent legally permissible.

28.4 No Waiver

Failure to enforce a provision does not automatically waive the right to enforce it later.

28.5 Assignment

Neither party may transfer material contractual obligations without consent where consent is required by law or the applicable agreement.

28.6 Electronic Agreements

The parties may use lawful electronic communications and signature methods for agreements, approvals, and project documentation.

28.7 Independent Contractor Relationship

Fast Visual Agency performs services as an independent contractor unless the parties expressly agree otherwise.

These Terms do not create a partnership, employment relationship, joint venture, or agency relationship between the parties.

29. Changes to These Terms

Fast Visual Agency may revise these Terms to reflect changes in services, technology, operations, or legal requirements.

Material changes will be communicated as required by law.

Changes will not automatically modify existing accepted contracts retroactively without an appropriate legal or contractual basis.

The updated version and effective date will be displayed on the website.

30. Contact Information

Questions regarding these Terms, project agreements, invoices, refunds, or cancellations may be directed to:

Fast Visual Agency LLC

Indianapolis, Indiana, United States

Email: contact@fastvisualagency.com